Legal Document

Terms of Service

The terms and conditions governing the use of our services

Last updated: October 3, 2025

1. Acceptance of Terms

By accessing and using the services provided by Upvave (“we,” “us,” or “our”), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Upvave provides software development services including but not limited to:

  • Web application development
  • Mobile application development
  • UI/UX design services
  • Cloud infrastructure solutions
  • Digital transformation consulting
  • Technical consulting and support

3. Service Agreement and Scope

The specific terms of each project will be outlined in a separate Statement of Work (SOW) or Service Agreement that will include:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment terms and schedule
  • Intellectual property rights
  • Acceptance criteria

4. Payment Terms

Payment Schedule

  • Projects typically require an upfront payment of 25-50% to commence work
  • Milestone payments as outlined in the project agreement
  • Final payment upon project completion and acceptance

Late Payments

Late payments may result in work suspension and may incur interest charges at a rate of 1.5% per month on outstanding balances.

5. Intellectual Property Rights

Client IP

Upon full payment, the client will own all custom-developed intellectual property specifically created for their project, unless otherwise specified.

Upvave IP

Upvave retains ownership of all pre-existing intellectual property, methodologies, tools, and general knowledge used in providing services.

Third-Party IP

Any third-party software, libraries, or components used will be subject to their respective licensing terms.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. This includes:

  • Business plans and strategies
  • Technical specifications and source code
  • Customer data and user information
  • Financial information
  • Any information marked as confidential

7. Warranties and Disclaimers

Limited Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards.

Disclaimer

Except as expressly stated, all services are provided “as is” without warranties of any kind, either express or implied.

8. Limitation of Liability

In no event shall Upvave be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, incurred by you or any third party.

Our total liability for any claim shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

9. Project Changes and Scope Creep

Changes to the project scope after the agreement is signed may result in additional charges and timeline adjustments.

  • All change requests must be documented and approved in writing
  • Additional work will be billed at our standard hourly rates
  • Timeline adjustments will be communicated promptly

10. Termination

Termination by Client

The client may terminate the project at any time with written notice. Payment will be due for all work completed up to the termination date.

Termination by Upvave

We may terminate the agreement for material breach, non-payment, or other valid reasons with appropriate notice.

11. Support and Maintenance

Post-launch support and maintenance services are available separately and will be outlined in a separate agreement.

  • Bug fixes during warranty period (typically 30-90 days)
  • Ongoing maintenance contracts available
  • Support response times based on service level agreement

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

  • Good faith negotiations
  • Mediation, if necessary
  • Binding arbitration as a last resort

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@upvave.com

Address: 123 Innovation Drive, San Francisco, CA 94105

Phone: +1 (555) 123-4567